Philips HR1851 - Manual (Page 11)

troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The appliance does not work. The appliance is equipped with a safety system. It does not work
if the parts have not been assembled correctly. Check whether
the parts have been assembled correctly, but switch off the
appliance before you do so.
The motor unit gives off an
unpleasant smell the first few
times the appliance is used.
This is not unusual. If the appliance continues to give off this
smell after a few times, check the quantities you are processing
and the processing time.
The appliance makes a lot of
noise, gives off an unpleasant
smell, is too hot to touch, gives
off smoke etc.
Switch off the appliance and unplug it. Go to the nearest Philips
service centre or your dealer for assistance.
The filter is blocked. Switch off the appliance, clean the feeding tube and the filter
and process a smaller quantity.
The filter touches the feeding
tube or vibrates strongly
during processing.
Switch off the appliance and unplug it. Check if the filter is
placed properly in the juice collector. The ribs in the bottom of
the filter should fit properly onto the driving shaft. Check if the
filter is damaged. Cracks, crazes, a loose grating disc or any other
irregularity may cause malfunction.
If you detect cracks in the filter or if the filter is damaged in any
way, do not use the appliance anymore and contact the nearest
Philips service centre.
The juice does not flow into
the jug, but splashes onto the
surface on which the appliance
stands.
Make sure that the detachable spout is properly attached to the
juice collector.
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