Reporting safety defects – HONDA 2012 Civic Coupe User Manual
Page 325
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Reporting Safety Defects
In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to
notifying American Honda Motor Co., Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at: 1-888-327-4236
(TTY:
1-800-424-9153);
go to http://www.safercar.gov
Washington, DC 20590.
You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.
In Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform Honda Canada Inc. and you may also inform Transport Canada.
If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada
cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.
To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510.
safety defects or about motor vehicle safety, go to
http://www.tc.gc.ca/roadsafety.
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or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
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For more information on reporting
2012 Civic Coupe