Calisto 800 feature table: application support – Plantronics Calisto 835 User Manual
Page 33
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Calisto 800 Feature Table: Application Support
- Below are features and functions supported with Calisto 800 by application
- Application support requires Plantronics Enterprise Software (PES) is installed *
- For a current list of softphones supported and revision levels, please see:
www.plantronics.com/us/media/downloads/SoftphoneCompatibility.pdf
* Microsoft Office Communicator and Lync are supported for limited call control
functions without PES, but PES is recommended
Phone Functions
Description
Incoming Calls
Answer / End incoming softphone calls from the Calisto 800 interface
x
x
x
x
x
x
x
x
x
x
x
x
x
Outgoing calls
Make / End outgoing calls from the Calisto 800 interface
x
x
x
x
x
x
x
x
x
x
x
x
x
Mute Un-Mute (sync'd)
Mute / Un-Mute Calisto 800 mic (no transmit audio) from softphone,
headset, or Calisto 800 interface
x
x
x
x
x
x
x
x
x
Hold / Resume
Hold and Resume calls from softphone or Calisto 800 interface
x
x
x
x
x
x
x
x
x
x
x
x
x
Caller ID (single call)
Caller ID Displayed for Incoming/Outgoing Calls
x
x
x
x
x
Caller ID for Softphone name
Softphone Name Displayed for Incoming/Outgoing Calls
x
x
x
x
x
x
x
x
x
x
x
x
x
Default Phone Setting
Configurable in Plantronics Control Panel, if multiple softphones are
running, selects default softphone for outgoing calls.
x
x
x
x
x
x
x
x
x
x
x
x
x
Multiple Call Handling
Answer 2nd Incoming Call
Pressing the “Answer” key drops 1
st
call and answers second, or, press
“Flash” to Hold the 1
st
call and answer the second call
x
x
x
x
x
x
x
x
x
x
x
x
Toggling 2 Softphone Calls on
same Softphone
Hold and Resume (toggle) 2 softphone calls on the same softphone
client
x
x
x
x
x
x
x
x
x
x
x
x
Toggling 2 Softphone Calls on diff
Softphones
Hold and Resume (toggle) 2 softphone calls on different softphone
clients
x
x
x
x
x
x
x
x
x
x
x
x
x
Make a Call
Dial Default Softphone (digits)
Dial digits on Calisto 800 dailpad; execute and outgoing call on default
softphone
x
x
x
x
x
x
x
x
DTMF digits while on a Call
Use Calisto 800 to enter digits (passcode, credit card number, etc.)
while on a softphone call
x
x
x
x
x
x
From Favorites or Call Log
Dial out on a softphone from the Favorites or Call Log menu items on
Calisto 800 interface
x
x
x
x
x
x
x
x
2nd Call from Call Log
Dial a second outgoing softphone call from the Calisto 800 Call Log
while on an active Softphone call
x
x
x
x
x
x
x
x
2nd Call from Dial Pad
Dial a second outgoing softphone call from the Calisto 800 dailpad
while on an active Softphone call
x
x
x
x
x
x
x
x
Mobile / Telephone Presence
Mobile Call Presence
When on a mobile call via Calisto 800, PES software changes presence
status on MSFT OC/Lync and Skype indicating you are On a Call or Do
Not Disturb, respectively.
x
x
x
PSTN Call Presence
When on a PSTN call via Calisto 800, PES software changes presence
status on MSFT OC/Lync and Skype indicating you are On a Call or Do
Not Disturb, respectively.
x
x
x
Multiple Softphone Status
If on a call on any PES 2.4-supported softphone, MSFT OC/Lync and
Skype will indicate you are On a Call or Do Not Disturb, respectively.
x
x
x
Media Player Suport
Pause, Stop (or do nothing) –
When an audio stream is active and the user is listening to a supported
media player and a call is received, audio is paused or stop in
accordance with user preferences setup in the PLT Control Panel (PCP)
x
x
x
Play (or do nothing) –
When call ends, audio will resume (or not) in accordance with user’s
PCP-configured preferences.
x
x
x
Device FW Upgrade
DFU Update
Update Manager: Automated firmware update
x