Problem solving, Aftercare, Cleaning and maintenance – Candy PVD 646 N User Manual

Page 13

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PROBLEM SOLVING

The cooking zones do not simmer or only fry gently
• Only use flat-bottomed pans. If light is visible between the pan

and the hob, the zone is not transmitting heat correctly.

• The pan bottom should fully cover the diameter of the selected

zone.

The cooking is too slow
• Unsuitable pans are being used. Only use flatbottomed

utensils, that are heavy and have a diameter at least the same
as the cooking zone.

Small scratches or abrasions on the hob’s glass surface
• Incorrect cleaning or rough-bottomed pans are used; particles

like grains of sand or salt get between the hob and the bottom
of the pan. Refer to the “CLEANING” section; make sure that
pan bottoms are clean before use and only use smooth bottomed
pans. Scratches can be lessened only the cleaning is done
correctly.

Metal marks
• Do not slide aluminium pans on the hob. Refer to the cleaning

recommendations.

• You use the correct materials, but the stains persist.

Use a razor blade and follow the “CLEANING” section.

Dark stains
• Use a razor blade and follow the “CLEANING” section.
Light surfaces on the hob
• Marks from an aluminium or copper pan, but also mineral, water

or food deposits; they can be removed using the cream cleaner.

Caramelisation or melted plastic on the hob.
• Refer to the “CLEANING” section.
The hob does not operate or certain zones don’t work
• The shunts are not positioned correctly on the terminal board.

Have a check made that the connection is done in compliance
with the recommendations, page 8 for "PVK" model and 9 for
"PVD" model.

• Hobs with sensitive controls: a big spill or object covers at

least two buttons, for at least 10 seconds. Clean up the spill or
remove the object.

• The control panel is locked. Unlock the hob.
The hob does not cut off.
• The control panel is locked. Unlock the hob.
The hob stops automatically
• A spill covers at least two buttons for more than 10 seconds; the

hob switches to safety, and an audible beep sounds. Clean up
the spill or remove the object.

• The cooking zones stop automatically if they are left

on for too long. Refer to the section, “operating time” page 11.

Frequency of on/off operations for cooking zones
• The on-off cycles vary according to the required heat level:
- low level: short operating time,
- high level: long operating time.
“H” display, residual heat indicator, blinking.
• The electronic temperature is too high. A technician should verify

the fitting in compliance with the recommendations, page 8.

This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product indicates that this
product may not be treated as household waste.

Instead it shall be handed over to the applicable collection point
for the recycling of electrical and electronic equipment
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment, recovery and
recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you
purchased the product.

12 GB

NB:

Do not use a sponge which is too wet.
Never use a knife or a screwdriver.
A scraper with a razor blade will not damage the surface,
as long as it is kept at an angle of 30
°.

Never leave a scraper with a razor blade within the reach
of children.
Never use abrasive products or scouring powders.

• The metal surround : to safely clean the metal surround wash

with soap and water, rinse, then dry with a soft cloth.

AFTERCARE

Before calling out a Service Engineer please check the
following:
— that the plug is correctly inserted and fused;
If the fault cannot be identified switch off the appliance — do not
tamper with it — call the Aftercare Service Centre. The appliance
is supplied with a guarantee certificate that ensures that it will be
repaired free of charge at the Service Centre.

30° Maxi

• Before carrying out any maintenance work on the hob, allow it

to cool down.

• Only products, (creams and scrapers) specifically designed for

glass ceramic surfaces should be used. They are obtainable
from hardware stores.

• Avoid spillages, as anything which falls on to the hob surface

will quickly burn and will make cleaning more difficult.

• It is advisable to keep away from the hob all substances which

are liable to melt, such as plastic items, sugar, or sugar-based
products.

MAINTENANCE:
- Place a few drops of the specialised cleaning product on the

hob surface.

- Rub any stubborn stains with a soft cloth or with slightly damp

kitchen paper.

- Wipe with a soft cloth or dry kitchen paper until the surface is

clean.

If there are still some stubborn stains:
- Place a few more drops of specialised cleaning fluid on the

surface.

- Scrape with a scraper, holding it at an angle of 30° to the hob,

until the stains disappear.

- Wipe with a soft cloth or dry kitchen paper until the surface is

clean.

- Repeat the operation if necessary.

A FEW HINTS:
Frequent cleaning leaves a protective layer which is essential to
prevent scratches and wear. Make sure that the surface is clean
before using the hob again. To remove marks left by water, use
a few drops of white vinegar or lemon juice. Then wipe with
absorbent paper and a few drops of specialised cleaning fluid.
The control knobs can be removed for a complete cleaning.
However, you must care not to let any liquid go into the open
zones, and then to push the knobs fully on fitting back.
The glass ceramic surface will withstand scraping from flat-
bottomed cooking vessels, however, it is always better to lift them
when moving them from one zone to another.

CLEANING AND MAINTENANCE

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