Accu-Chek Compact Plus - Manual (Page 73)

Chapter 5: Maintenance and Troubleshooting 71
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Cleaning Your Lancing Device
To clean the ACCU-CHEK Softclix Plus lancing device, use a mild dishwashing liquid and a soft cloth. DO NOT place
the entire device under water. At least once a week, disinfect the cap after cleaning by placing it in 10 % bleach
solution,* 70 % alcohol (ethyl alcohol), or 70 % rubbing alcohol (isopropyl alcohol) for 10 minutes. Allow the cap to
air-dry after disinfecting.
Maintenance and Testing
Your meter needs little or no maintenance with normal use. It automatically tests its own systems every time
you turn it on and lets you know if something is wrong. See “Display Messages and Troubleshooting” for error
messages and what to do about them.
If you drop the meter or think it’s not giving accurate readings, make sure that your test drum and control solution
have not expired, then run a control test.
Test your display before each blood sugar test to make sure it is working properly.
To make sure the display is working properly, turn off the meter, then press and hold
down
M M
to see the complete display. All the sections should be clear and should look
exactly like the display as shown. If one of the segments is missing or looks different
from the picture, do not use the meter. Call the
ACCU-CHEK Customer Care Service
Center at 1-800-858-8072.
* Bleach solution must be prepared fresh the day you use it.