Accu-Chek Compact Plus - Manual (Page 74)

Chapter 5: Maintenance and Troubleshooting 72
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Display Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any
concerns, please call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072,
24 hours a day, 365 days a year.
The meter will not turn on or the display is blank.
Possible Cause Solution
Batteries are dead
Extreme temperatures
Display is damaged
Meter is defective
Insert new batteries
Move the meter to room temperature
Call the ACCU-CHEK Customer Care
Service Center at 1-800-858-8072
Call the ACCU-CHEK Customer Care
Service Center at 1-800-858-8072
Blank Screen