Troubleshooting – Garmin StreetPilot c550 User Manual

Page 45

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c550 Owner’s Manual



a

PPendix

Troubleshooting

Problem/Question

Solution/Answer

My c550 never gets

satellite signals.

Take your c550 outside, away from tall buildings and trees.

Remain stationary for several minutes.

My phone will not

connect to the c550.

Verify that the Bluetooth field is set to

Enabled

.

Make sure your phone is turned on and is less than 10 meters

(about 33 feet) away from your c550.
See

www.garmin.com/bluetooth

for more help.

How do I know my c550

is in USB Mass Storage

Mode?

When your c550 is in USB Mass Storage Mode, a picture of a

c550 connected to a computer is shown. Also, you should see

two new removable disk drives listed in

My Computer

.

My computer never

senses that the c550 is

connected.

1. Unplug the USB cable from your computer.
2. Turn the c550 off.
3. Plug the USB cable into your computer and your c550. The

c550 automatically turns on and goes into USB Mass Storage

Mode.

I cannot see any new

removable drives in my

list of drives.

If you have several network drives mapped on your computer,

Windows may have trouble assigning drive letters to your c550

drives. Follow the steps on the next page

to assign (map) your

drive letters.

I get a message saying

“Unsafe Removal of

Device” when I unplug

the USB cable.

Eject the drive/volume before disconnecting the USB cable.

See

page 22

.

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