Troubleshooting – Garmin nuvi 50LM User Manual

Page 29

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nüvi 30/40/50 Owner’s Manual

25

Troubleshooting

Problem

Solution

My device is not acquiring

satellite signals

• Select Settings > System > GPS Simulator > Off.

• Make sure your device is out of parking garages and away from tall buildings and trees.

• Remain stationary for several minutes.

The suction cup will not

stay on my windshield.

• Clean the suction cup and windshield with rubbing alcohol.

• Dry with a clean, dry cloth.

Mount the suction cup (

page 1

).

The device does not

charge in my vehicle.

Check the fuse in the vehicle power cable (

page 23

).

• Verify the vehicle is turned on and is supplying power to the power outlet.

• Your device can only charge between 32°F and 113°F (between 0°C and 45°C). If the

device is placed in direct sunlight or in a hot environment, it cannot charge.

My battery does not stay

charged for very long.

To maximize the time between charges, turn down the backlight (

page 19

).

My battery gauge does not

seem accurate.

Allow the unit to fully discharge, and fully charge it (without interrupting the charge cycle).

How do I know my device

is in USB mass storage

mode?

When your device is in USB mass storage mode, a picture of a device connected to a

computer is shown on the device screen. Also, you should see one or two new removable disk

drives listed in My Computer.

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