Troubleshooting – Garmin StreetPilot c580 User Manual

Page 45

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c580 Owner’s Manual



a

PPendix

Troubleshooting

Problem/Question

Solution/Answer

My c580 never gets

satellite signals.

Take your c580 outside, away from tall buildings and trees.

Remain stationary for several minutes.

My phone will not connect

to the c580.

Verify that the Bluetooth field is set to

Enabled

.

Make sure your phone is turned on and is less than 10 meters

(about 30 feet) away from your c580.
See

www.garmin.com/bluetooth

for more help.

How do I know my c580

is in USB Mass Storage

Mode?

When your c580 is in USB Mass Storage Mode, a picture of a

c580 connected to a computer is shown. Also, you should see

two new removable disk drives listed in

My Computer

.

My computer never

senses that the c580 is

connected.

1. Unplug the USB cable from your computer.
2. Turn the c580 off.
3. Plug the USB cable into your computer and your c580. The

c580 automatically turns on and goes into USB Mass Storage

Mode.

I cannot see any new

removable drives in my

list of drives.

If you have several network drives mapped on your computer,

Windows may have trouble assigning drive letters to your c580

drives. See your operating’s system’s help file to learn how to

map/assign drive letters.

The suction cup will not

stay on my windshield.

Clean the suction cup and windshield with rubbing alcohol. Dry

with a clean, dry cloth. Mount the suction cup as described on

page 2

.

The touch screen is not

responding to my taps

properly.

1. Turn the unit off.
2. Press and hold the

Power

button for about one minute

until the Calibration screen appears.

3. Follow the on-screen instructions.

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