Dell Latitude D630 ATG User Manual
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Quick Reference Guide
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
N D
T H E
P R O G R A M
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Task Manager.
3
Click Applications.
4
Click the program that is no longer responding.
5
Click End Task.
C
H E C K
T H E
S O F T W A R E
D O C U M E N T A T I O N
—
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R
U N
T H E
P
R O G R A M
C
O M P A T I B I L I T Y
W
I Z A R D
—
The Program Compatibility Wizard configures a program so it
runs in an environment similar to non-Windows XP operating system environments.
1
Click Start
→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2
Follow the instructions on the screen.
A solid blue screen appears
T
U R N
T H E
C O M P U T E R
O F F
—
If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.
Other software problems
C
H E C K
T H E
S O F T W A R E
D O C U M E N T A T I O N
O R
C O N T A C T
T H E
S O F T W A R E
M A N U F A C T U R E R
F O R
T R O U B L E S H O O T I N G
I N F O R M A T I O N
—
•
Ensure that the program is compatible with the operating system installed on your computer.
•
Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
A C K
U P
Y O U R
F I L E S
I M M E D I A T E L Y
U
S E
A
V I R U S
-
S C A N N I N G
P R O G R A M
T O
C H E C K
T H E
H A R D
D R I V E
,
F L O P P Y
D I S K S
,
O R
C D
S
S
A V E
A N D
C L O S E
A N Y
O P E N
F I L E S
O R
P R O G R A M S
A N D
S H U T
D O W N
Y O U R
C O M P U T E R
T H R O U G H
T H E
S t a r t
M E N U
S
C A N
T H E
C O M P U T E R
F O R
S P Y W A R E
—
If you are experiencing slow computer performance, you frequently receive
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an