Starting the dell diagnostics from your hard drive – Dell Latitude 131L User Manual

Page 17

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Quick Reference Guide

17

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE:

If your computer cannot display a screen image, contact Dell for technical assistance.

1 Turn on (or restart) your computer.
2 If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

3 Connect the computer to an electrical outlet.
4 Run the Dell Diagnostics:

a

Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft Windows desktop. Then shut down your computer and try again.

b

Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board,
keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the
computer, press <n>; to continue to the next test, press <y>; to retest the component that
failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell
Diagnostic Utility Partition. Press any key to continue

.

5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1 Insert the Drivers and Utilities CD.
2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

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