Naxa ND-851 - Manual (Page 20)

Check the following before requesting service:
TROUBLESHOOTING GUIDE
-19-
SYMPTOM
GENERAL
No power.
Power on, but unit not functioning
properly.
No picture and/or no sound.
Playback picture rolling .
Picture quality no good.
The remote control is not working.
POSSIBLE CAUSE
AC/DC Adaptor unplugged.
Condensation has formed.
Wrong type of discs or the disc is corrupted.
The disc is dirty or inserted incorrectly.
The connection cables are not installed correctly.
The video output of the player are incorrectly
set.
The connected TV power is off.
Color system of the player has wrong
settings.
The disc is dirty.
The batteries are weak or dead.
The batteries are not installed properly.
The remote is not aimed at the sensor.
There is an obstacle in the path of the
beam.
Distance is too far .
POSSIBLE SOLUTION
Insert the small plug from the supplied
AC/DC Adaptor to the DC IN Jack on the
rear of Player. Insert the AC/DC Adaptor
into a conveniently located AC outlet
Unplug the unit and wait about one to
two hours until the player is dry.
Clean disc and insert with label side-up.
Re-install the connection cables.
Press the VIDEO button repeatedly until
correct picture appears on the TV.
Turn the TV on.
Press the N/P button until
correct picture appears on the TV.
repeatedly
Clean the disc.
Replace batteries.
Install batteries as the polarity markings
inside battery compartment.
Aim the remote at the sensor.
Operate within 15
'
Move obstacle.
Try other discs.
The unit does not start playback.
Some functions do not operate as
stated.
Selected language is not being
shown in the subtitles, or spoken.
Subtitle are not working properly.
Angle cannot be changed.
DVD not inserted, or inserted up-side-down.
A non-playable disc is inserted.
The disc is not placed in the tray.
The disc is dirty.
Some features and functions are not
available on all discs.
The preset sound Language, subtitle not
available in the current disc.
Subtitles not turned on.
Angles may not be recorded on the disc
(see disc jacket/case),or they may only
be recorded on certain section.
Insert DVD correctly.
Try other CD, DVD discs.
Place the disc on the disc tray correctly
Clean the disc.
The function is not available on the
current disc,
try other discs.
The function is not available on the
current disc,
try other discs.
~ Try another disc.
~ The multi-angle is not attached in whole
disc,wait until the multi-angle icon "
"
appear on the screen then press the ANGLE
button on the remote control to change.
~
current disc,
try other discs.
The function is not available on the
~ Turn the subtitle on.
The Rating Level password has
been forgotten. Use the super password "5050” to release
the lock and reset a new password.