Add and register a handset, Replace a handset, Troubleshooting – VTech CS6529-4B Abridged manual User Manual

Page 10

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Add and register a handset

The handsets provided with your telephone system are already registered. Each

handset is assigned a number that show on the handset display. Additional

handsets registered to the telephone system are assigned in the sequential order.

This telephone system accommodates up to five handsets.
You can add new handsets (

CS6509/CS6509-14/CS6509-15/CS6509-16/

CS6509-17/CS6509-19, purchased separately) to your telephone system. Each

handset must be registered with the telephone base before use. When first

purchased, each expansion handset displays

To register HS and See manual

alternately. You may need to charge the handset before registering it to the

telephone base.

To register a handset:

Place the new/non-registered handset in the telephone base.

. After about 0 seconds, the handset displays

Registering... When the

registration process completes, the handset displays

Registered and you

hear a beep. The registration process takes about 90 seconds to complete.

Replace a handset

If you want to replace a handset or reassign the designated handset number of

a registered handset, you must deregister all the handsets and then individually

register each handset.

To deregister all handsets:

Press and hold

FIND HANDSET on the telephone base for about 0 seconds

until the

IN USE light on the telephone base turns on and starts to flash.

Immediately press

FIND HANDSET again. You must press FIND HANDSET

while the

IN USE light is still flashing. The IN USE light flashes for approximately

five seconds.
All handsets display

To register HS and See manual alternately when the

deregistration process completes. The deregistration process takes about

0 seconds to complete.

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

For customer service, visit our website at www.vtechphones.com or call

 (800) 595-95. In Canada, go to www.vtechcanada.com or call
 (800) 67-7377.
My telephone does not work at all.

Make sure the battery is installed and charged correctly. For optimum daily performance,

return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a

wall switch.

Make sure the telephone line cord is plugged firmly into the telephone base and the

wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 5 seconds, then

plug it back in. Allow up to one minute for the cordless handset and telephone base

to synchronize.

Charge the battery in the handset for up to  hours.

If the battery is completely depleted, charge the handset for at least 30 minutes before use.

Remove the battery and then install it again. If that still does not work, it may be necessary

to purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working

telephone. If the other telephone does not work, the problem is probably in the wiring or the

telephone service. Contact your telephone service provider.

I cannot dial out.

Try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a second or

two to synchronize with the telephone base before producing a dial tone. Wait an extra

second before dialing.

If other telephones in your home are having the same problem, the problem is in the wiring

or telephone service. Contact your telephone service provider (charges may apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial from

another room in your home with less background noise.

If you have changed your telephone service to digital service from a cable company or

a VoIP service provider, the telephone line may need to be rewired to allow all existing

telephone jacks to work. Contact your service provider for more information.

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

ANS ON/OFF light on the telephone base should be lit and ANS ON should display on

the handsets.

.

.

.

3.

Do not place the handset

in the charger.

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