Complete customer support – Milton CAT 365C L User Manual

Page 14

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Product Support. You will find nearly
all parts at our dealer parts counter.
Cat dealers utilize a worldwide computer
network to find in-stock parts to minimize
machine downtime. You can save money
with Cat remanufactured components.

Machine Selection. Make detailed
comparisons of the machines you
are considering before you buy.
What are the job requirements, machine
attachments and operating hours?
What production is needed? Your Cat
dealer can provide recommendations.

Purchase. Look past initial price.
Consider the financing options available
as well as day-to-day operating costs.
This is also the time to look at dealer
services that can be included in the
cost of the machine to yield lower
equipment owning and operating costs
over the long run.

Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan the best
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.

Operation. Improving operating
techniques can boost your profits.
Your cat dealer has videotapes,
literature and other ideas to help you
increase productivity, and Caterpillar
offers certified operator training classes
to help maximize the return on your
investment.

Maintenance Services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis help
you avoid unscheduled repairs.

Replacement. Repair, rebuild or
replace? Your Cat dealer can help
you evaluate the cost involved so
you can make the right choice.

SAFETY.CAT.COM™.

14

Complete Customer Support

Cat dealer services help you operate longer with lower costs.

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