Xerox DocuPrint M750 - Manual (Page 32)

Q u i c k R e f e r e n c e G u i d e
4.6
P R I N T Q U A L I T Y P R O B L E M S
Print Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors
Envelope printing smudges
or streaks • Make sure the Paper Thickness dial on the right side of the
printer is in the envelope position.
Printed image is clipped or
off the edge of the media • Change the document margins in the application that you are
using to be within the recommended printable area: 3mm
• Make sure you selected the correct Paper size on the Paper/
Output tab.
Smudged or dark characters • Try another type of paper. Make sure the paper is straight and
unwrinkled.
• Let ink dry before handling the paper. In the Paper/Output tab,
change the Print quality setting to Normal or eXpress quality
mode.
Vertical straight lines are
broken or jagged in tables,
borders, and graphs • The print heads may be mis-aligned. Align the print heads using
the Align function found in the Maintenance tab of the printer
driver.
Printed color is
significantly different from
screen colors • One or more of the color ink cartridges have run out of ink.
Install a new ink cartridge.
• The print head may need cleaning. Clean the print head up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
Black and white is printing
instead of expected color
printing • The print settings may be incorrect. Check that printing is not
set to Greyscale in the Paper/Output tab.
00-SFXM750.book Page 6 Friday, August 18, 2000 1:30 PM