Xerox DocuPrint M750 - Manual (Page 35)

Q u i c k R e f e r e n c e G u i d e
4.9
P R I N T E R P R O B L E M S
Printer Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors
Printer does not print
Note: Switch boxes can
interrupt the
communication
between the printer and
your PC.
• A paper jam has occurred. If this is the case, the paper light will
be blinking.
• Print a test print by pressing and holding the Resume button for
more than two seconds. If the test print is good, the problem is
most likely not with the printer.
• The USB or parallel cable is not connected properly.
• The USB or parallel cable is defective. Swap the cable with one
known to work. If necessary, replace the cable.
• If using a parallel cable, ensure that it is IEEE std 1284 - 1994
compliant.
• The printer port is configured incorrectly. Check the printer
settings in Windows to make certain that the print job is being
sent to the correct port (for example, LPT1).
• The printer may be configured incorrectly within the PC
application. Check the application to verify that all print
settings are correct.
• The printer driver may be incorrectly installed. Uninstall the
existing printer driver, and re-install the printer driver.
00-SFXM750.book Page 9 Friday, August 18, 2000 1:30 PM