Troubleshooting, Operation – Dual Electronics DXV3D User Manual

Page 35

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35

Troubleshooting

Problem

Cause

Action

Unit will not turn on

(no power)

Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage

Check connections for proper voltage (11~16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse(s)

Unit has power

(but no sound)

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching each
other or touching chassis ground

Insulate all bare speaker wires from each other and
chassis ground

Unit blows fuse(s)

Yellow or red wire touching chassis ground

Check for pinched wire

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuses with correct rating

Unit has audio

(but no video)

Parking brake safety circuit not connected
Parking brake not applied

Check connections at parking brake
Apply parking brake as described

on page 24

No video display

(when in reverse)

Reverse circuit not connected
Vehicle is not in reverse

Check connections at reverse lamp
Select reverse gear

DVD does not start

playback

Physical defect in media
Wrong region

Check media for scratches
Use discs labeled "Region 1" or "All" only

IR remote does not work

Dead battery

Replace battery

Excessive skipping

Unit is not mounted correctly

Check mounting sleeve

Physical defect in media

Check media for scratches

"Wrong Region"

appears on display

Region code error

Use discs labeled "Region 1" or "All" only

Please keep your original sales receipt and be prepared to provide this receipt in
the event you require service, as your original receipt is considered the best proof of
purchase and indicates the date you purchased your Dual product.

Dealer Name

Dealer Phone

Purchase Date

Register your product online at www.dualav.com

For Your Records

Register Your Product

OPERATION

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