Troubleshooting - general, Xdmar6720 operation – Dual Electronics XDMAR6720 User Manual

Page 32

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32

XDMAR6720

 OPERATION

Troubleshooting - General

Problem

Cause

Action

Unit will not turn on 

(no power)

Yellow wire not connected or incorrect

voltage Red wire not connected or

incorrect voltage

Check connections for proper

voltage (11-16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Unit has power 

(but no sound)

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching

each other or touching chassis ground

Insulate all bare speaker wires

from each other and chassis

ground

Unit blows fuses

Yellow or red wire touching chassis

ground

Check for pinched wire

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuse with correct rating

Excessive Skipping

Unit is not mounted correctly or

backstrap is not secure

Check mounting sleeve and

backstrap support

Physical defect in CD, CD-R/RW disc

Check media for scratches

ERROR-02 appears 

on display

Disc read error or disc is in upside

down

Press EJECT or RESET

CD will not eject

CD mechanism error

Hold EJECT for 3 seconds to

force eject the CD

PROTECT appears 

on display

The WMA file is copy-protected by DRM

(Digital Rights Management)

Write disc using WMA files that

are not copy-protected

NO FILE appears 

on display

Selected file is not available in direct or

alphanumeric search modes

Repeat search using valid

parameters

NO SUPPORT appears 

on display

An invalid ID3 tag version is present, or

a non-ASCII character is included

Version 1.0 to 2.4 ID3 tags

and only ASCII characters are

supported.

Parental Control Lock 

Code Reset

If the parental control lock code has been forgotten or lost, press RESET

located behind the front panel to reset the code to "0000".

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