SCANTECH ID (Champtek company) Castor C-5010 User Manual
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20
Appendices
The scanner is on, but the motor is not
rotating. A bar code cannot be read.
The LED is intermittently flashing red.
The LED is alternating red/green.
The LED is alternating red/green and
beeps are heard.
The scanner does not accept more than
two or three bar codes.
The LED is red and green.
The LED is blinking red and green.
Diagnostic Tips
■
The scanner is in sleep mode. Press the
switch on top of the scanner to reactivate
the scanner (or use the wake protocol.
Refer to section 1.6).
■
Mirror motor is defective and must be
replaced (Authorized personnel only).
■
Possible failure of the scanning safeguard
circuit. Immediately disconnect the scanner
from its power source.
Contact your
supplier.
■
There is no proper handshaking with the
host system. Switch the host system on
and check connection and communication
settings.
■
The laser is not functioning. The laser is
defect. Contact your supplier.
■
The ambient temperature is too high. Make
sure the scanner has enough air ventilation
and is not placed in direct sunlight.
Problem