Extensive customer service and support, Product overview, Commitment to the customer – GE Industrial Solutions ZBTE Series User Manual

Page 20

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91R-

1000 (8/10)

GE

Energy – Digital Energy

830

W 40th Street, Chicago, IL 60609 USA

800 637 1738

www.gepowerquality.com

Information subject to change without notice. Please verify all details with GE.

© 2010 General Electric Company All Rights Reserved

Extensive Customer Service and Support

Supported by a worldwide network of factory-trained Authorized Service
Centers, our Technical Service Representatives can provide you with
field service, equipment parts and preventive maintenance.
Because emergency power systems are required to operate under the
most adverse circumstances, site personnel may be called upon at any
time to make decisions regarding the operation of the system, therefore
training of these personnel is critical to the future of any installation.

GE

o

ffers a variety of training options including on-site classes for project

personnel, factory instruction on your equipment prior to shipment and

service schools covering transfer switches and switchgear systems.

Product Overview

When you purchase emergency power equipment, reliability and quality
are a necessity.

GE

is committed to providing the highest level of quality

demanded by the industry. Our complete product line will allow you to
specify a total power management system while maintaining overall
compatibility and the most comprehensive warranty in the industry.

Commitment to the Customer

All team members at

GE

are aware of the critical situations in which

our products are called upon to perform. With that understanding
comes an obligation beyond merely ful

filling an order or turning out

a product. Serving that obligation is our mission at

GE

.

GE

’s team works with you from the first phone call through completed

start-up. Then, working hand in hand with the consulting engineer, the
contractor and the facility owner/operator, we’ll ensure that the system
fulfills both current and future needs.

“Commitment to our customer” has been

GE

’s driving force for more than

100

years in the power control industry. This same sense of purpose and

responsibility will continue as we address future power control challenges.

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