GE Industrial Solutions Combination Arc-Fault Circuit Breaker - Manual (Page 2)

Troubleshooting Guidelines
Condition Potential Cause Solution/Action
Push-to-test
switch will not
trip circuit
breaker.
1. Circuit breaker is OFF.
2. Circuit breaker is tripped.
3. Load center is not energized.
4. Load center neutral (pigtail) is not
connected to the neutral bus bar.
5. Circuit breaker is damaged.
1. Turn circuit breaker ON.
2. Reset the breaker by switching it OFF and then
ON.
3. Check to be sure load center is energized.
4. Check neutral (pigtail) connection.
5. Replace circuit breaker.
Circuit
breaker trips
(handle in
center
position and
trip flag
appears).
1. Circuit breaker is not installed correctly.
2. An overload condition exists on the
branch circuit (total current drawn
exceeds rating of breaker).
3. An arc-fault condition exists on the
branch circuit, or circuit breaker is
damaged.
4. A load or combination of loads on the
branch circuit emits a current signature
that looks like a valid arc-fault.
1. See installation instructions on reverse side.
2. Assess the current on the circuit drawn by all the
loads by summing all branch amperages (divide
the rated wattage of each load by 120). If this
total is greater than the circuit breaker rating, the
circuit is overloaded and some of the load should
be removed.
3. Test for arc-fault by completing instructions
below.
4. Contact GE (see contact information below) for
troubleshooting information.
To test for arc-fault:
Unplug all items from the receptacles in branch circuit. Reset circuit breaker by pushing its handle to the OFF position
and then to the ON position:
1. If breaker trips with all loads OFF: Check permanent electrical circuit wiring, arcing, poor insulation, shorted wires,
wet connections, wet conduit, a neutral lead pinched to a grounded metal box, receptacle leakage, loose
connections, or other faults that could cause safety features in the breaker to open the circuit.
2. Switch ON one of the original loads. Reset the breaker. If breaker does not trip with this load ON, switch on an
additional load. Repeat until breaker trips. Examine last additional load for possible faults.
Loads and/or wiring suspected of having faults should not be restored to service.
INSTALLING ELECTRICIAN’S INFORMATION
Installing electrician should add the following information:
Installer’s Name
Installer’s Address
Installer’s Phone #
NOTICE: These instructions do not cover all details or
variations in equipment nor do they provide for every
possible contingency that may be met in connection with
installation, operation, or maintenance. Should further
information be desired or should particular problems
arise that are not covered sufficiently for the
purchaser’s purposes, the matter should be referred to
the GE Company. See contact information below.
For troubleshooting or service related questions, contact GE at 800-782-8061 or at
[email protected]
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GE Consumer and Industrial
General Electric Company
41 Woodford Ave., Plainville, CT 06062
DEH41543 R02 0312 © 2011 General Electric Company