GE Industrial Solutions WattStation Connect Service Agreement User Manual

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When You accept, You are representing that You are at least 18 years old and are legally able to enter a
contract. If You are accepting on behalf of the owner of the WattStation, You are representing that You
are authorized to bind that person or entity, and where the context requires, You or Your means that
person or entity. By accepting, You are agreeing to every provision of this Agreement whether or not
You have read it.

4.

PAYMENT FOR SERVICE AND RENEWAL

Your initial one (1) year Service subscription will be invoiced in addition to the Hardware, at the time of
original order. Each year, approximately sixty (60) days prior to the renewal anniversary, You will
receive an email notice detailing Your selected Service Option Package, annual fee and date the renewal
payment will be due. If we don't get Your payment on time, per the date specified in the annual Service
renewal email, for each calendar month, or fraction thereof, that payment is late, we will charge You a
late fee of up to 1.5 percent per month (18 percent per year) on the unpaid balance, or a flat $3 per
month, whichever is greater, as permitted by law in the state of your billing address. Late fees are part
of the rates and charges You agree to pay us. If You fail to pay on time and GE refers Your account(s) to
a third party for collection, GE will charge a collection fee at the maximum percentage permitted by
applicable law, but not to exceed 18 percent, to cover collection related costs. Your service may be
suspended or terminated if You do not pay on time. You may have to pay a $15-$35 fee to reactivate or
reconnect the Service if Your Service is suspended or terminated for nonpayment or any other reason.

5.

PROCESSING PAYMENT FOR CHARGING EVENTS

When You initially setup your Service, You will have the option to link Your existing Business PayPal™
account to the Service or create a Business PayPal account to be used exclusively for Your WattStation
Electric Vehicle (“EV”) charge payments. Every EV charge payment processed through this option will be
subject to a 7.5% charge (cannot change), payable to GE. This payment facilitation commission is in
addition to the standard PayPal Merchant Fees.

6.

CANCELLATION OR UPGRADES

You may cancel this Agreement within 7 days of acceptance (or as provided by law in the state of Your
billing address). To cancel, You must return the WattStation unused along with any other related items
that were included in the same order for full credit.

You are agreeing to subscribe to the Service on an annual basis. You agree to pay for the entire 12
months of Service at the beginning of each one (1) year term. If You decide to cancel Your Service at
some point during the one (1) year term, You will not receive a refund for the unused portion. Instead,
Your Service will continue to be active until the end of the one (1) year term, at which time You will be
notified that Your Service is no longer available and use of the Service and the Hardware will be
suspended.

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