3 troubleshooting (faq) – Asus 27T1E User Manual

Page 33

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ASUS LCD TV Monitor T1 Series

23

3.3 Troubleshooting

(FAQ)

Phenomenon

Recommended Actions

Power indicator off

Press the power button again and check whether
the power is on.

Check whether the power switch on the back side
of the display is on.

Check whether the power cord is well connected

Red power indicator and
blank screen

Check whether both the display and the selected
video device, or the computer, are on.

Check whether the signal cable is well connected.

Check whether the signal cable is undamaged

When computer is in use, check whether the
computer is waken by clicking any key on the
keyboard or moving the mouse

Check whether the video device, or the computer,
is working well by connecting it to another display,
if available

Remote controller
malfunctions

Ensure no obstruction between the display and the
remote controller

Check whether the batteries are installed correctly
to the correspondent .polarities

Install new batteries

Screen too bright, too
dark, or colour error

Check whether the signal cable is undamaged

Use “Reset” function in the Picture item of the
OSD menu

Screen image bouncing,
rolling, or with
water-flowing pattern

Check whether the signal cable is well connected

Move away electrical devices that may cause
electromagnetic interference.

Screen image blurry or
fuzzy

Check whether the video signal cable is well
connected

Use “Auto Adjust” function for VGA input.

No sound or low sound
level

Check whether the audio cable is well connected.
For some video devices and computers, the audio
signal is NOT transmitted over the HDMI interface.
Audio cable MUST be connected in this case.

Adjust the volume level.

For PC sound, check whether the sound card and
its driver are properly installed and activated.

TV screen double image,
snowing, or ghosting

Check whether the TV signal cable is well
connected

Check the antenna is undamaged

Check the location and direction of the antenna

Ensure the antenna not too old.

PC screen image not
centred or sized properly

Use “Auto Adjust” function

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