Troubleshooting (faq) – Asus MM17T User Manual

Page 14

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13

TROUBLESHOOTING (FAQ)

Problem & Question

Possible Solution

Power LED is not ON

l Press the Power Button to check if the

monitor is in the ON mode.

l Check if the Power Cord is properly

connected the monitor and the power
outlet.

The Power LED lights
amber and there is no
screen image

l Check if the monitor and the computer are

in the ON mode.

l Make sure the Signal Cable is properly

connected the monitor and the computer.

l Inspect the Signal Cable and make sure

none of the pins are bent.

l Connect the computer and another

available monitor to check if the computer
is properly working.

Screen image is too light or
dark

l Adjust the Contrast and Brightness

settings via OSD.

Screen image is not
centered or sized properly

l Press the SPLENDID

™ Button for 2

seconds to automatically adjust the
image.

l Adjust the H-Position or V-Position

settings via OSD

Screen image bounces or
a wave pattern is present
in the image

l Make sure the Signal Cable is properly

connected the monitor and the computer.

l Move electrical devices that may cause

electrical interference.

Screen image has color
defects
(white does not look white)

l Inspect the Signal Cable and make sure

that none of the pins are bent.

l Perform Reset via OSD.
l Adjust the R/G/B color settings or select

the Color Temperature via OSD.

Screen image is blurry or
fuzzy

l Press the SPLENDID

™ Button for 2

seconds to automatically adjust the
image.

l Adjust the Phase and Clock settings via

OSD.

No sound or sound is low
(MM17T only).

l Ensure that the Audio Cable is properly

connected the monitor and the computer

l Adjust the volume settings of both your

monitor and computer.

l Ensure the computer sound card driver is

properly installed and activated.

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