A. troubleshooting, Diagnostics, Troubleshooting – Asus P/I-AP55TV User Manual

Page 87: System lockup

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ASUS P/I-AP55TV User's Manual

81

Diagnostics

All installed graphics modes in the mach64 accelerator can be viewed and tested,
by running the INSTALL program from the DOS prompt, or by running a diagnos-
tics program called M64DIAG.EXE. Do not run it in a windowed or full-screen
DOS box.

In the INSTALL program, select Test Graphics Adapter from the Diagnostics...
option of the Main Menu. The Test Graphics Adapter menu has the following op-
tions:

• VGA Tests ...
• Accelerator Tests ...

Any time you suspect there is a problem, especially during installation, run the
above tests. The information provided in this appendix will enable you to solve
most problems.

Troubleshooting

Because a typical computer system consists of many different parts, difficulties
may arise from a combination of items, from software or hardware installation, to
monitor compatibility. Listed below are several checks you can make to help deter-
mine what the problem is.

System Lockup

•

If you are using a memory manager such as QEMM or 386MAX you need to
modify the command line in the CONFIG.SYS file so that the address of the
graphics card video BIOS, C000 - C7FF, is excluded. For example, add "EX-
CLUDE = C000 - C7FF" to the command line.

•

Remove all unnecessary boards.

•

Disable shadow RAM.

•

Ensure that the board is seated correctly and that the card has been installed
using the proper utilities.

•

Try the card in a different system and reset to factory defaults using the IN-
STALL program. If the card works in another system, the problem is likely
due to incorrect configuration.

A. Troubleshooting

A. Troubleshooting

(Diagnostics)

A. T

roubleshooting

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