Armasight NSBEAGLE032GDS1 EAGLE GEN 2+ SD Night Vision Binocular - Manual (Page 28)

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If the SR determines that the item is under warranty or should be returned for repair, a Return
Material Authorization number (RMA#) will be provided. RMA can be obtained via e-mail to
[email protected] or via phone by calling Armasight Customer Service at (888)959-2259 Ext. 2 or
via fax (888)959-2260.
When returning the Eagle for service or repair, the following procedures should be followed to prevent
any additional damage:
1. Verify that the Eagle is free of all contaminants such as dirt or any other foreign material.
2. Remove the battery.
3. Place the caps over the lens.
4. Place the Eagle in the hard shipping/ storage case or soft carrying case (if available). If the hard ship-
ping/ storage case is not available, individually pack each Eagle unit being returned in a suitable con-
tainer.
Place the Eagle and a copy of the test report or detailed description of the failure in a suitable pack-
ing/ shipping container. Mark the package with the RMA#. Ship the items using the fastest, most easily
traceable, prepaid method to Armasight Inc., 815 Dubuque Avenue, South San Francisco, CA 94080,
USA.