Armasight DKMPRIMDB030001 Prime D 3x Digital Night Vision Monocular - Manual (Page 9)

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PRODucT wARRAnTy REgISTRATIOn
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registration
Card for each unit, or the Customer can complete a warranty registration on our website, at www.armasight.com. Please
complete the included form and immediately mail it to our Service Center:
Armasight Inc.
815 Dubuque Avenue
South San Francisco
CA 94080
United States of America.
ObTAInIng wARRAnTy SERvIcE
To obtain warranty service on your unit, the End-user (Customer) must notify the Armasight service department via email.
Send any requests to [email protected] to receive a Return Merchandise Authorization number (RMA). When re-
turning any device, please take in the product to your retailer, or send the product, postage paid and with a copy of your
sales receipt, to Armasight Corporation’s service center at the address listed above. All merchandise must be fully insured
with the correct postage; Armasight will not be responsible for improper postage or merchandise that becomes lost or
damaged during shipment. When sending product back, please clearly write the RMA# on the outside of the shipping box.
Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address, reason for the return, Contact
information (valid telephone numbers and/or an e-mail address), and proof of purchase that will help us to establish the
valid start date of the warranty. Product merchandise returns that do not have an RMA# listed may be refused, or a sig-
nificant delay in processing may occur. Estimated Warranty service time is 10-20 business days. The End-user/ Customer is
responsible for postage to Armasight for warranty service. Armasight will cover return postage/ shipping after warranty
repair to the End-user/ Customer only if the product is covered by the aforementioned warranty. Armasight will return
the product after warranty service by domestic UPS Ground service and/ or domestic mail. Should any other requested,
required or international shipping methods be necessary, the postage/ shipping fee will be the responsibility of the End-
user/ Customer.