Roubleshooting – C2G 40472 HDMI 1.3 SPLITTER User Manual
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T
ROUBLESHOOTING
Problem
Solution
No Operation
1. Verify the 5V power supply is connected to the selector. 
 
2. Verify unit’s power is on by the power indicator Red LED.
 
No picture or signal; 
Poor picture. 
1. Make sure your video display is HDCP compliant. 
 
2. Make sure HDMI cable length is no longer than 10m from 
the source to the splitter and no longer than 15m from the 
splitter to your television/monitor. 
 
3. Make sure all HDMI connectors are tightly secured to all 
HDMI ports. The LEDs will glow Blue to show activity.
 
4. Turn all equipment power to off and then restore power. 
 
 
 
 
 
 
 
 
 
 
 
 
 
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