Troubleshooting – Xoro HSD 8420 User Manual

Page 65

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29

English

TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm

Sympton Cause

Correction

No power

The power plug is disconnected

Connect the power plug into the wall

outlet

No picture

The TV is not set into receive

DVD signal output

The video cable is not

connected securely

The DVD video mode is not

matched with the TV

Select the appropriate video input

on the TV so the picture from the

DVD player appears on the TV

screen

Connect the video cable into the

jacks securely

Refer to connecting to a TV

No sound

The audio cable is not

connected securely

The power of the equipment

with the audio cable is turned

off

The setting of output sound type

is not correct

Connect the audio cable into the

jacks

Turn on the equipment connected

with the audio cables

Set the audio settings correctly

The playback picture

has occasional

The disc is dirty

It is in fast forward or fast

reverse playback

Eject the disc and clean it

Sometimes a small amount of

picture distortion may appear. This

is not malfunction.

Brightness is unstable

or noises are produced

on playback pictures

The copy protection effect

Connect the DVD player to the TV

directly

The DVD player does

not start playback

No disc inserted

An unplayback disc in inserted

The disc is placed upside down

The disc is not placed within the

guide

A menu is on the screen

The parental lock function is set

Insert a disc

Check the disc type and colour

system

Place the disc with the correctly

Place the disc on the disc tray

correctly inside the guide

Clean the disc

Press the SETUP button to turn off

the menu screen. Cancel the

parental lock function or change the

parental.

Buttons do not work

Power supply fluctuations or other

abnormalities such as static

electricity may interupt correct

Turn the power on or off with the

POWER button or disconnect the

power plug and insert it into the wall

outlet again.

The remote control

does not work properly

The remote control is not

pointed at the remote sensor of

the DVD player.

The remote control is too far

from the DVD player.

The batteries in the remote

control are exhausted.

Point the remote control at the

remote sensor of the DVD player.

Operate the remote control within

about 7 m.

Replaced the batteries with new

ones.

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