Troubleshooting, Error messages – YSI 63 User Manual

Page 28

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8. Troubleshooting

Error Messages

The instrument performs a Power On Self Test each time it is turned on. The following error
messages are provided to facilitate troubleshooting. They appear on the LCD when an error is
detected.

Symptom

Possible

Cause

Action

1.

Instrument will not turn on

Low battery voltage

Batteries installed wrong

Meter requires service

Replace batteries (pg 2)

Check battery polarity (pg 2)

Return system for service (pg 29)

2.

Instrument "locks up"

Instrument has received a shock


Batteries are low or damaged

System requires service

Remove battery lid, wait 15 seconds
for reset, replace lid. (pg 2)

Replace batteries (pg 2)

Return system for service (pg 29)

3.

Conductivity will not calibrate

Conductivity standards out of spec.


Conductivity cell is contaminated

Recalibrate with known good
standards (pg 11)

Clean conductivity cell (pg 20)

4.

pH will not calibrate due to
unstable readings (decimal point
keeps flashing)

pH sensor is fouled

pH sensor is bad

System requires service

Clean pH sensor (pg 20)

Replace pH sensor (pg 4, 33)

Return system for service (pg 29)

5.

pH readings are inaccurate

Calibration is required

pH calibration buffers out of spec

Calibration procedure not correct

Sample temperature is over 20°C
from calibration temperature

pH sensor is fouled or damaged

pH Sensor is bad

System requires service

Recalibrate with known good
standards (pg 6)


Calibrate within

±20°C of sample

temp (

±10°C for best results)

Clean pH sensor (pg 20)

Replace pH sensor (pg 4, 33)

Return system for service (pg 29)

6.

Conductivity readings are
inaccurate

Cell is contaminated

Calibration is required

Temperature coefficient is set
incorrectly

Reference temperature is set
incorrectly

Readings are or are not temperature
compensated.

Clean conductivity cell (pg 21)

See Conductivity Calibration (pg 11)

See Changing The Temperature
Coefficient (pg 18)

See Changing The Reference
Temperature
(pg 19)

See Making Measurements (pg 12)

7.

LCD displays "LO BAT"

Batteries are low or damaged

System requires service

Replace batteries (pg 2)

Return system for service (pg 29)

8.

Main Display reads “nOnE”

During recall, no data is currently
stored in memory.

Store data before attempting to recall
(pg 14)

9.

pH Display reads “OVEr”

When calibrating: pH level is over
range allowed for the buffer value
selected.

When measuring, pH level is > 14

Recalibrate with known good
standards (pg 6)

Clean pH sensor (pg 20)

Replace pH sensor (pg 4, 33)

Return system for service (pg 29)

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