Extron Electronics Dante Controller - Manual (Page 50)

Dante Controller User Guide
Copyright © 2013 Audinate Pty Ltd. All rights reserved. -50-
Most commonly by either misunderstanding how redundancy works, and using only one switch
with all cables connected to it; or correctly using two switches or networks, but accidentally
connecting one secondary cable to a primary network switch
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Joining the primary and secondary Dante networks
By connecting primary and secondary switches, or perhaps just using one switch.
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Multiple interfaces on the same device using the same IP address subnet
Possibly by having the same DHCP server on both primary and secondary networks, or both
DHCP servers configured to serve the same IP addresses
What are the symptoms of using the wrong network interface on my
computer?
If you have more than one wired network interface, and Dante Controller is not using the interface the rest
of the Dante device are connected to:
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Dante Controller cannot see any Dante devices
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Dante Virtual Soundcard is not sending or receiving any audio when it is expected to
How do I check which network interface my Dante Controller/Dante
Virtual Soundcard is using?
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The selected network interface can be viewed or changed via the 'interface selection' button in
the Network View toolbar of Dante Controller.
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It can also be viewed on the Dante Virtual Soundcard Settings tab
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If the Dante network is standalone and does not have a DHCP server installed, this address should
be 169.254.*.*
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If the Dante network is using a DHCP server, the IP address should conform to the addressing
scheme it is using (as shown in the image above)
How do I check IP addresses for all devices on my network?
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Use the Dante Controller Device Status tab to view the IP addresses of all the devices on your
network.