Troubleshooting assistance, Assistance – Hotpoint Ariston Double porte NMTM 1922 FWB-HA User Manual
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Before calling for Assistance:
Check if the malfunction can be solved on your own (see Troubleshooting).
If after all the checks, the appliance still does not operate or the problem persists, call the nearest Service Centre
Communicating:
type of malfunction
appliance model (Mod.)
serial number (S/N)
This information can be found on the data plate
located on the bottom left side of the refrigerator
compartment.
Never call on unauthorized technicians and always refuse spare parts which are not originals.
model
serial number
Troubleshooting
Assistance
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Assistance
Malfunctions:
The internal light does not
illuminate.
The motor does not start.
The refrigerator and the freezer do
not cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
Some of the external parts of the
refrigerator become hot
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The TEMPERATURE ADJUSTMENT knob is not in the correct position
The refrigerator or the freezer have been over-filled.
The TEMPERATURE ADJUSTMENT knob is not in the correct position.
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The appliance has not been installed on a level surface (see Installation).
The appliance has been installed between cabinets that vibrate and
make noise.
The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
These raised temperatures are necessary in order to avoid the formation
of condensation on certain parts of the product.
195079265.01
07/20