Eliminating minor faults yourself – Neff K5764X0 User Manual

Page 26

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26

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice, even if the appliance is still under
guarantee!

Fault

Possible cause

Remedial action

Temperature differs
greatly from the set
value.

In some cases it is adequate to switch off
the appliance for 5 minutes.

If the temperature is too

high wait a few

hours and check whether the temperature
has approached the set value.

If the temperature is too

low, check the

temperature again the next day.

Interior light does not
function; the
refrigerating unit
is running.

The bulb is defective.

Change the bulb

Fig e/B

1. Pull out the mains plug or disconnect

the fuse.

2. Slide cover grille forwards and remove.
3. Change the bulb

(replacement bulb, 220ć240 V a.c.,
E14 lampholder, see defective bulb for
wattage).

Light switch is sticking.
Fig. e/A

Check whether it can be moved.

Floor of the refrigerator
compartment is wet.

The condensation outlet
is blocked.

Clean the condensation channel and outlet
Fig. 9, see Cleaning the appliance

The temperature in
the refrigerator
compartment is too cold.

Temperature has been set
too low.

Select a warmer temperature.

The refrigerating unit
is switching on more
frequently and for longer.

Appliance door opened
frequently.

Do not open the door unnecessarily.

The ventilation openings
have been covered.

Remove obstacles.

en

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