Neff K6654X11 - Manual (Page 34)

en
34
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate to
switch off the appliance
for 5 minutes.
If the temperature is too high wait a
few hours and check whether the
temperature has approached the set
value.
If the temperature is too low check
the temperature again the next day.
The light does not
work.
The bulb is defective. Replace bulb. Fig. ./B
1. Switch the appliance off.
2. Pull out mains plug or switch off
fuse.
3. Slide cover forwards and remove.
4. Change the bulb.
(Replacement bulb:
220-240 V a.c., E14 bulb holder,
see defective bulb for wattage.)
Light switch is
jammed.
Check whether the light switch can
move. Fig. ./A
The frozen food is
frozen solid.
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
There is a thick layer
of frost in the freezer
compartment.
Defrosting the freezer compartment
(see chapter Defrosting). Always
ensure that the freezer compartment
door is closed properly.
Bottom of the
refrigerator
compartment is wet.
The condensation
channel or drainage
hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance. Fig. ,