Install the shroud, Storage, Troubleshooting – Hach-Lange PHC10130 User Manual User Manual
Page 9: If a measurement error occurs, refer to, Install the, Shroud
Install the shroud
1. Put the locking ring on the probe with the threads toward the probe.
2. Slide the shroud on the probe until it is against the locking groove.
3. Hand-tighten the locking ring on the shroud.
Storage
Between uses, make sure the probe is dry and store it in ambient conditions. Rugged
probes may be stored with the shroud installed if the storage container is sufficiently
large.
Troubleshooting
Message or symptom
Possible cause
Action
Probe not supported
Software not updated
To download the most current version of the software, refer
to the applicable product page on the manufacturer's
website.
Refer to the HQd Series meter manual for specific
instructions for the meter model.
HQd meter does not support
IntelliCAL
®
probe
Contact a Technical Support Representative.
Connect a probe or probe
requires service
Probe not connected
correctly
Disconnect, then connect the probe. Tighten the locking
nut.
Software not updated
To download the most current version of the software, refer
to the applicable product page on the manufacturer's
website.
Refer to the HQd Series meter manual.
Large number of methods
stored on the probe
Continue to let probe connect. Do not disconnect the probe.
Damaged probe
Make sure there is connectivity with another probe or meter
to confirm isolated issue with probe. Contact a Technical
Support Representative.
Slow stabilization time
Mineral or sample buildup on
electrodes
Clean the probe (refer to
on page 8).
Bubbles trapped under probe
tip
Make sure that the sample concentration and temperature
are both within the range of the CDC401 probe.
Out of range
Temperature and/or pressure
sensor error
Make sure that the temperature and pressure sensors are
both reading correctly.
Damaged probe
Replace the conductivity probe or contact a Technical
Support Representative.
CO2 absorption in LIS/high
purity samples
Replace the conductivity probe or contact a Technical
Support Representative.
Bubbles trapped under probe
tip
Make sure that the sample concentration and temperature
are both within the range of the CDC401 probe.
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