Troubleshooting – INSTEON LED Bulb 2672-222 Manual Rev.1.0-2.9 User Manual

Page 24

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Troubleshooting

LED Bulb won’t link to other INSTEON Devices

Your LED Bulb may be out of range of other INSTEON Devices or a large appliance may be generating electrical

noise, disrupting the INSTEON signal.

Try this:

• Check to make sure your LED Bulb is not connected to a dimmer. If so, remove the dimmer or relocate LED

Bulb to a non-dimming fixture.

• Try relocating your LED Bulb to see if linking can be accomplished. If linking works normally in another area

of the house, consider adding additional INSTEON devices to extend and strengthen your network.

• Some home appliances like refrigerators, televisions and speaker docks may produce excessive electrical

noise. If you’ve recently added a new electronic device to your home, unplug it and try linking again. If LED

Bulb links normally, add a powerline noise filter to the problematic appliance.

LED Bulb is slow to respond

This issue most likely lies with the controller, not your LED Bulb; the controlling device is probably repeating

commands not being acknowledged by an INSTEON device that has been removed from the network. The

repeated commands are slowing down the INSTEON network, resulting in a delayed response from the LED

Bulb.

Try this:

• Consider if you have removed any INSTEON devices from your network that were part of the slow-to-

respond scene. If so, the links to these devices need to be removed from the controller. Use software to

examine the database of the controller or if you know the modules that were removed, manually remove

their links using the standard unlinking procedure.

• If you are unable to identify the missing devices, perform a factory reset on the controller. This will remove

all links from the controller’s database but will also require that you reconfigure the device’s scenes and

properties.

LED Bulb turned on or off by itself

Most likely, a device somewhere in the house has been linked to your LED Bulb.

Try this:

• As LED Bulb automatically enters linking mode every time it is powered on, it is possible to accidentally link

a device to LED Bulb in the brief period of time that the Bulb is in linking mode. You can use software like

HouseLinc to examine LED Bulb’s links to find the stray connection.

I want to factory reset my LED Bulb

Because LED Bulb lacks a set button, there is no manual way to factory reset LED Bulb.

Try this:

• Using software like HouseLinc, manually remove all of the device links.

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