INSTEON Hidden Door Sensor (2845-222) Manual - Manual (Page 32)

32
Troubleshooting
Door Sensor won’t link to other INSTEON Devices
Your Door Sensor may be out of range of a dual-band INSTEON device or your network may be powerline-only.
Try this:
• If your INSTEON network lacks any dual-band devices, add a Range Extender or other dual-band INSTEON
device near your Door Sensor to bridge the INSTEON RF and powerline networks.
• Door Sensor must be placed within 100’ of a dual-band device. Radio interference and building
construction may reduce range. Relocate a dual-band device or add a Range Extender to increase RF
coverage.
Status LED flashes rapidly after triggering Door Sensor’s contact plunger
While you can only see the Status LED when Door Sensor is removed from the door frame, this blinking
indicates that Door Sensor may have not received acknowledgment from one or more linked devices.
Try this:
• If you have removed any INSTEON devices from your network that were previously controlled by Door
Sensor, unlink them from Door Sensor. If the removed device is no longer available, use software to remove
the link from Door Sensor’s link table or perform a factory reset to clear all links.
• Door Sensor may be on the fringe of your INSTEON RF network. Add an additional INSTEON dual-band
device or Range Extender near Door Sensor for improved RF and powerline signal bridging.
Status LED does not flash when the set button is tapped or when the contact plunger is depressed
Your Door Sensor’s battery may be low and require replacement.
Try this:
• Remove Door Sensor from the retention collar and try a different AAA battery.
Hidden Door Sensor makes a hissing noise when installing a new battery
A faint hissing noise can often be heard when removing the battery isolation tab or installing a new battery.
Try this:
• This is normal operating behavior for Hidden Door Sensor. The noise is part of the startup diagnostics
performed by the sensor..