DoorKing 1838 Multi-Door Access Controller - Manual (Page 42)

4.2 SYSTEM ADMINISTRATOR INSTRUCTIONS
The system administrator can perform the following operations from a remote location using a touch-
tone telephone if the optional telephone line has been connected to the 1838 controller. You
must know the phone number of the line that the system is installed on and the system master code.
4.2.1 Opening the Door / Gate From A Remote Location
1. Call the telephone number that the system is installed on. The 1838 will answer with a
short beep.
2. Press * 1 6 and enter the four-digit master code _ _ _ _ (short beep).
3. Press the desired tone-open number _ (short beep).
4. Hang-up.
Note: Step-3, refer to 3.3.3 to determine which tone-open numbers have been programmed
(momentary open, hold open, release, hold open 1-hour).
4.2.2 Tracker Board Override Command
The Tracker board override command is used when Tracker expansion boards are connected to the
system. This command will cause ALL Tracker boards connected to the system to open or
unlock the door or gate that they are controlling, and will remain in this state until commanded
to return to normal operation. This feature is useful when management wants to open all gates or
unlock all doors – perhaps during an emergency situation for example. Hold-open tone numbers
must be programmed for the override command to be functional. See 3.3.3.
1. Call the telephone number that the system is installed on. The 1838 will answer with a
short beep.
2. Press * 1 6 and enter the four-digit master code _ _ _ _ (short beep).
3. Enter the HOLD tone number _ (short beep).
4. Hang-up.
To release the override command, repeat the steps above but enter the RELEASE tone number in
step 3.
4.3.3 Relay Check
The access system can be called and a check can be made to determine if any of the relays in the
system are in a "hold open" mode. This check can be useful if your gate (or door) is held open and
you suspect that one of the system relays may be the cause.
1. Call the telephone number that the system is installed on. The system will answer with a
short beep.
2. Press * 1 6 and enter the four-digit master code _ _ _ _ (short beep).
3. The system will emit a series of short tones if the relay is in a continuous activation mode.
Relay 1 activated: beep - pause - beep - pause . . .
Relay 2 activated: beep beep - pause - beep beep - pause . . .
Relay 0 activated: beep beep beep – pause – beep beep beep – pause . . .
4. Press the programmed tone number _ to deactivate the relay (short beep). The system
will automatically hang up.
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