Appendix a - troubleshooting, Appendix b - how to get assistance – Impulse DIO-104.REL (3710) User Manual

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© Sealevel Systems, Inc.

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DIO-104.REL User Manual

Appendix A - Troubleshooting

Following these simple steps can eliminate most common problems.

1. Install software first. After installing the software then proceed to adding the
hardware. This places the required installation files in the correct locations.

2. Read this manual thoroughly before attempting to install the adapter in your
system.

3. Use Device Manager under Windows to verify proper installation.

4. Use the SeaIO Control Panel applet or the Device Manager’s property page for
card identification and configuration.

5. The following are known I/O conflicts:

a. The 278 and 378 settings may conflict with your printer I/O adapter.

b. 3B0 cannot be used if a Monochrome adapter is installed.

c. 3F8-3FF is typically reserved for COM1:

d. 2F8-2FF is typically reserved for COM2:

e. 3E8-3EF is typically reserved for COM3:

f. 2E8-2EF is typically reserved for COM4:

6. If these steps do not solve your problem, please call Sealevel Systems’ Technical
Support, (864) 843-4343. Our technical support is free and available from 8:00AM-
5PM Eastern Time Monday through Friday. For email support contact

mailto:[email protected]

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