Appendix b - how to get assistance – Impulse 7803 User Manual

Page 9

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Appendix B - How To Get Assistance

Sealevel Systems COMM+8.LPCI Page

7

Appendix B - How To Get Assistance

1. Begin by reading through the Troubleshooting Guide in Appendix A. If assistance is still needed please see

below.

2. When calling for technical assistance, please have your user manual and current adapter settings. If possible,

please have the adapter installed in a computer ready to run diagnostics.

3. Sealevel Systems provides an FAQ section on its web site. Please refer to this for many commonly asked

questions. This section can be found at

http://www.sealevel.com/faq.asp

.

4. Visit Sealevel’s website at

www.sealevel.com

for the latest software updates and newest manuals.

5. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical support

can be reached at (864) 843-4343.


RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE
RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION
(RMA) NUMBER.

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