KISAE SC 1220LD Solar Charge Controller - Manual (Page 7)

9. Warranty
One Year Limited Warranty
The limited warranty program is the only one that applies to this unit, and it
sets forth all the responsibilities of KISAE. There is no other warranty, other
than those described herein. Any implied warranty of merchantability of
fitness for a particular purpose on this unit is limited in duration to the duration
of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in
materials and workmanship for one year from the date of purchase without
additional charge. The warranty does not extend to subsequent purchasers or
users.
Manufacturer will not be responsible for any amount of damage in excess of
the retail purchase price of the unit under any circumstances. Incidental and
consequential damages are specifically excluded from coverage under this
warranty.
This unit is not intended for commercial use. This warranty does not apply to
damage to units from misuse or incorrect installation/connection. Misuse
includes wiring or connecting to improper polarity power sources.
RETURN/REPAIR POLICY:
If you are experiencing any problems with your unit, please contact our
customer service department at [email protected] before returning
product to retail store. After speaking to a customer service representative, if
products are deemed non-working or malfunctioning, the product may be
returned to the purchasing store within 30 days of original purchase. Any
defective unit that is returned to manufacturer within 30 days of the date of
purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than one year from the
purchase date, manufacturer will repair the unit or, at its option, replace it, free
of charge. If the unit is repaired, new or reconditioned replacement parts may
be used, at manufacturer’s option. A unit may be replaced with a new or
reconditioned unit of the same or comparable design. The repaired or
replaced unit will then be warranted under these terms for the remainder of
the warranty period. The customer is responsible for the shipping charges on
all returned items.
LIMITATIONS:
This warranty does not cover accessories, such as adapters and batteries,
damage or defects result from normal wear and tear (including chips,
scratches, abrasions, discoloration or fading due to usage or exposure to
sunlight), accidents, damage during shipping to our service facility, alterations,
unauthorized use or repair, neglect, misuse, abuse, failure to follow
instructions for care and maintenance, fire and flood.
If your problem is not covered by his warranty, call our Customer Service
Department at [email protected] for general information if
applicable.