IPA Tools 9008-DL Super MUTT Deluxe Edition - Manual (Page 2)

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My name is Peter Vinci and I am the president of IPA®. I would like to first thank
you for your interest in IPA®’s product line and share my commitment to you, our
products and our policies. In today’s world, we have all experienced the lack of
service and consideration demonstrated by many companies after you buy their
products. They say whatever they can to make the sale, and then it’s like pulling
teeth to get any service response out of them. I know this myself first-hand and
because of this, I want to be sure that your experience with IPA® meets your
expectations and that IPA® never disappoints you with our service or customer
response.
To prove my commitment to you, if for any reason you are not happy with one of
our products or more importantly, with the response from our customer service or
any member of the IPA® team for any reason, I invite you to contact me directly
via my email, [email protected] or call me at 888-786-7899. Your satisfaction
is more important to me than the sale itself. We will not be in business for long if
we don’t make you completely happy with our products and service. I want IPA®
to be different and to be known for its quality and service.
With that said, please take a look at our product line. You will see innovative first
time products that were created to help you do your job faster and better than
before. I would also like to invite you to critique our products. If you can think of
a better way to make them or changes that will make them better, then again,
please contact me directly and I will be sure to look into it. If you have an
innovation and would like some feedback, give me a call.
From all of us at IPA®, we thank you for taking the time to review our product line
and wish you and your family the very best of everything.
Peter Vinci
President
IPA®
www.ipatools.com
Toll Free:
888-786-7899
Phone: 845-679-4500
Fax: 845-679-4600
LETTER FROM THE PRESIDENT OF IPA