4 something wrong with the wireless connection – LevelOne WBR-6801 User Manual

Page 46

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D. What can I do if my router can’t recognize my 3G data card even it is

plugged?

There might be compatibility issue with some certain 3G cards. Please check the latest

compatibility list to see if your 3G card is already supported.

E.

What should I insert in APN, PIN Code, Account, Password, Primary DNS,

and Secondary DNS?

The device will show this information after you choose country and Telcom. You can

also check these values with your ISP.

F.

Which 3G network should I select?

It depends on what service your ISP provide. Please check your ISP to know this

information.

G. Why my 3G connection is keep dropping?

Please check 3G signal strength from your ISP in your environment is above middle

level.

4 Something wrong with the wireless connection?

A. Can’t setup a wireless connection?

I.

Ensure that the SSID and the encryption settings are exactly the same to the

Clients.

II.

Move the WiFi Mobile Broadband Router and the wireless client into the same

room, and then test the wireless connection.

III.

Disable all security settings such as WEP, and MAC Address Control.

IV. Turn off the WiFi Mobile Broadband Router and the client, then restart it and then

turn on the client again.

V.

Ensure that the LEDs are indicating normally. If no, make sure that the AC power

and Ethernet cables are firmly connected.

VI. Ensure that the IP Address, subnet mask, Router and DNS settings are correctly

entered for the network.

VII. If you are using other wireless device, home security systems or ceiling fans,

lights in your home, your wireless connection may degrade dramatically. Keep

your product away from electrical devices that generate RF noise such as

microwaves, monitors, electric motors…

B. What can I do if my wireless client can not access the Internet?

I.

Out of range: Put the router closer to your client.

II.

Wrong SSID or Encryption Key: Check the SSID or Encryption setting.

III.

Connect with wrong AP: Ensure that the client is connected with the correct

Access Point.

i. Right-click on the Local Area Connection icon in the taskbar.

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