Product support, Roduct, Upport – ADC ETU-751C User Manual

Page 79

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700-701-100-02

Product

Support

UTU-701 and ETU-751 List 1

August 9, 2002

69

P

RODUCT

S

UPPORT

ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products.

Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center
at the number listed below.

Sales Assistance

800.366.3891 ext. 73000 (USA and
Canada) or

952.917.3000

Fax: 952.917.3237

•

Quotation Proposals

•

Ordering and Delivery

•

General Product Information

Systems Integration

800.366.3891, ext. 73000 (USA and
Canada) or

952.917.3000

•

Complete Solutions (from concept to
installation)

•

Network Design and Integration Testing

•

System Turn-Up and Testing

•

Network Monitoring (upstream or downstream)

•

Power Monitoring and Remote Surveillance

•

Service/Maintenance Agreements

•

Systems Operation

ADC Technical Assistance Center

800.638.0031 (USA and Canada) or

714.730.3222

Fax: 714.730.2400

Email: [email protected]

•

Technical Information

•

System/Network Configuration

•

Product Specification and Application

•

Training (product-specific)

•

Installation and Operation Assistance

•

Troubleshooting and Repair/Field Assistance

Online Technical Support

•

www.adc.com/Knowledge_Base/index.jsp

Online Technical Publications

•

www.adc.com/library1/

Product Return Department

800.366.3891 ext. 73748 (USA and
Canada) or

952.917.3748

Fax: 952.917.3237

Email: repair&[email protected]

•

ADC Return Material Authorization (RMA)
number and instructions must be obtained
before returning products.

All 800 lines are toll-free in the USA and Canada.

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