Maintenance, Support, Maintenance support – Axis Communications 207MW User Manual

Page 37

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AXIS 207MW - System Options

Maintenance

• Restart - The camera is restarted without changing any of the settings.
• Restore - The unit is restarted and most current settings are reset to factory default val-

ues. The settings that will not be reset are as follows:

• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the wireless settings

• Default - The default button should be used with caution. Pressing this will return all of

the camera's settings to the factory default values (including the IP address)

Upgrade Server - See Upgrading the Firmware, on page 41.

Backup - To take a backup of all of the parameters, and any user-defined scripts, click this

button. If necessary, it will then be possible to return to the previous settings, if settings are

changed and there is unexpected behavior.

Restore - click the Browse button to locate the saved backup file (see above) and then click

the Restore button. The settings will be restored to the previous configuration.

Note:

Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact

information, should you require technical assistance.

Logs & Reports - when contacting Axis support, please be sure to provide a valid Server

Report with your query.

View Information - The Log file, the Server Report and the Parameter List all provide

valuable information for troubleshooting and when contacting Axis support.

Configuration

Log Level for Log Files - from the drop-down list, select the level of information to be

added to the Log file

Log Level for Email - from the drop-down list, select the level of information to send as

email and enter the destination email address.

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