Triton RL5000 User Manual - Manual (Page 167)

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ECOVERY
ERROR RECOVERY PROCEDURE 5
1. Attempt to Reset Terminal Error. If the error condition is cleared, go to Step
2. If the error condition is not cleared, go to Step 3.
2. Return to the Customer Welcome screen and resume normal operation. If the
error condition was not cleared after following the steps outlined above,
check the applicable parameter, as follows:
PRIMARY NUMBER. Go to Terminal Configuration/Communication in
Management Functions. Enter a valid Primary Number, if necessary, and
continue with Step 4.
MULTIPLE AMOUNT. Go to Terminal Configuration/Cassette Setup/
Cassette Parameters/Multiple Amount in Management Functions. Enter a
valid Multiple Amount, if necessary, and continue with Step 4.
MAXIMUM AMOUNT. Go to Terminal Configuration/Cassette Setup/
Maximum Amount in Management Functions. Enter a valid Maximum
Amount, if necessary, and continue with Step 4.
PIN MASTER KEY. Go to Key Management in Management Functions.
Enter a valid PIN Master key, if necessary and continue with Step 4.
DOWNLOAD WORKING KEY. Go to Key Management in Management
Functions. Download the Working key, if necessary, and continue with Step
4.
TERMINAL NUMBER. Go to Terminal Configuration/General Parameters
in Management Functions. Enter a valid Terminal Number, if necessary, and
continue with Step 4.
3. Attempt to Reset Terminal Error using the procedure in Step 1 If the error
condition is cleared, return to the Customer Welcome screen and resume
normal operation using the procedure in Step 2. If the error condition has not
been cleared, go to Step 5.
4. If the error condition was not cleared after following the steps outlined
above or occurs again after a period of normal operation, contact your service
provider for assistance.