Troubleshooting – AT&T E2901 User Manual

Page 45

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42

Appendix

Common cure
for electronic
equipment.

• If the telephone is not responding normally, try putting the

cordless handset in the telephone base or the charger. If it
does not seem to respond, try the following (in the order
listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the

telephone base.

4. Re-install the battery and place the cordless handset

into the telephone base or charger.

5. Wait for the cordless handset to synchronize its connection

with the telephone base. Allow up to one minute for this to
take place.

The system does
not receive caller
ID or the system
does not display
caller ID during
call waiting.

• Make sure you subscribe to caller ID with call waiting fea-

tures services provided by the local telephone company.

• The caller may not be calling from an area which supports

caller ID.

• Both you and the caller’s telephone companies must use

equipment which are compatible with caller ID service.

• If you subscribe to DSL service, install a noise filter to

the telephone line between the telephone base and the
telephone line jack. Contact your DSL service provider
for filter information.

Troubleshooting

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