10 service, 11 rdo-x software troubleshooting, Service – In-Situ RDO PRO-X Process Optical Dissolved Oxygen Sensor Manual User Manual

Page 27: Rdo-x software troubleshooting

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Service

The RDO PRO-X Probe contains no user-serviceable parts. Do not attempt to open the
probe case or service the unit yourself.

RDO-X Software Troubleshooting

Sensor health diagnostics indicate when the RDO sensor has
been damaged in the field. If the sensor has sustained moderate
damage, the probe provides a DO value that includes a (DIS)
warning. The same warning is included with readings taken after
the sensor has reached its 24-month recommended lifespan.

However, if the sensor has been severely damaged, an error
message is shown and a DO value is not provided and the sentinel
value is shown. This prevents you from receiving an erroneous
reading.

The following error messages appear in the software when a sensor issue is detected.

Abbreviation Text

Description

UC

User Cal
Expired

Parameter measured without errors using an expired user
calibration.

FC

Factory
Cal
Expired

Parameter measured without errors using an expired
factory calibration.

ERR

Unknown
Error

Parameter measured with error, sentinel value supplied.

WU

Sensor
Warm-up

Sensor is warming up, sentinel value supplied.

DIS

Sensor
Disabled

Parameter measured but does not meet normal quality
criteria. Either the sensor has sustained moderate damage
or the 24-month recommended lifespan has been reached.

CAL

Sensor
Calibrating

Sensor is calibrating, calibration value supplied.

OL

Sensor
Offline

Sensor communication failed, sentinel value supplied.
Make sure the sensor cap is installed and properly seated.

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