Troubleshooting – AT&T DECT CL84309 User Manual

Page 81

Advertising
background image

75

Appendix D

System does not
receive caller ID
when on a call.

Make sure you subscribe to caller ID with call waiting
features from your local telephone company. Caller ID
features works only if both you and the caller are in
areas offering caller ID service, and if both telephone
companies use compatible equipment.

The answering
system is
recording
incomplete
messages.

If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop
recording and disconnects the call.

I have difficulty
hearing
messages.

System does
not answer after
correct number
of rings.

• Make sure that the answering system is on (pages 19 &

55).

• If toll saver is activated, the number of rings changes to

two when you have new messages stored (page 21).

• If the memory is full or the system is off, the system will

answer after 10 rings.

System
announces “Time
and day not set.”

• You need to reset the system clock (pages 16 & 25).

Troubleshooting

Press

VOLUMEp to increase speaker volume on the

telephone base.
Press

DIR

p/+VOLUME to increase the listening volume

on a handset.

Both you and your caller’s telephone companies must
use caller ID compatible equipment.
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more
information about DSL filters.

Advertising