Operation, 3 fault diagnosis and corrective action – KROHNE BM 500 EN User Manual

Page 17

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OPERATION

5

17

BM 500

www.krohne.com

12/2013 - 4003176301 - MA BM 500 R02 en

5.3 Fault diagnosis and corrective action

INFORMATION!

•

In the event of a fault or malfunction, please go through the various possible faults listed in
the table.

•

Please do not attempt to take the device apart.

•

There are no parts requiring maintenance.

Fault

Cause

Action / elimination

LED status display not "on"

Supply voltage < 18 V

Measure voltage at pin 1, 2.

Supply voltage has false polarity

Note: The level meter is polarity

protected. No damage to the

electronics will occur when the

wiring was accidently reversed.

Reverse terminals 1, 2.

Current output < 4 mA

Sensor "dry"

OK

Conductivity too low

4 mA adjustment

No connection to metal

Check connection to frame /

thread

Measured value incorrect

Adjustment faulty

Adjust 4 and 20 mA settings or

factory reset

Poor connection to frame

Check connection to frame /

thread

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